Créapub policy

At Créapub, customer satisfaction is a top priority. 

We are committed to providing you with an exceptional online shopping experience.

Should your order contain a discrepancy, such as a missing, damaged or defective item, you have 30 days from the date of delivery to contact our customer experience department, who will do everything necessary to resolve the situation and put a smile back on your face!

Please note, however, that we do not accept garment exchanges or gifts of appreciation. 

Our coordinates :[email protected] 1-877-608-277 # 234

Please prepare the following information:

• Your order number
• A description of the problem
• Photo(s) (from a mobile device)

30 calendar days is the maximum time allowed to file a claim.

Thank you for your confidence in the Créapub team. 

Yours faithfully