CPPC Online Store

Créapub policy

At Créapub, customer satisfaction is a top priority. 

We are committed to providing you with an exceptional online shopping experience.

Should your order contain a discrepancy, such as a missing, damaged or defective item, you have 30 days from the date of delivery to contact our customer experience department, who will do everything necessary to resolve the situation and put a smile back on your face!

Please note, however, that we do not accept garment exchanges or gifts of appreciation. 

Our coordinates :[email protected] 1-877-608-277 # 234

Please prepare the following information:

  • Your order number
  • A description of the problem
  • Photo(s) (from a mobile device)


30 calendar days is the maximum time allowed to file a claim.

Thank you for your confidence in the Créapub team. 

Yours faithfully
















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To our valued customers,

This summer, from July 18 to August 4, 2025 (inclusive), our Boutique team will be taking a well-deserved break to recharge. During this summer pause, our processing capacity will be reduced, and delivery times may be longer than usual.

Our customer experience team remains available to answer any questions you may have. Thank you for your trust and continued loyalty.

We wish you a wonderful summer!

Warm regards,
The Créapub Team